Human Factors (HF) originated in the industrial revolution, growing from psychology and industrial engineering. User Experience (UX) grew during the information revolution from human factors, psychology, computer science, design, and technical communications. Despite these differences, they have the same goals – to develop products that are useful, usable, desirable, and safe. They even have similar methods such as usability evaluation, contextual inquiry, prototyping, and design. In fact, it is difficult to tell them apart.
These days however, they are often placed in different departments, sometimes even competing for the same resources. This panel assembles professionals who have served in, and managed, both HF and UX. We discuss the similarities and differences among these disciplines and discuss if they should really be just one group. We also discuss important ways to make the two fields work together and grow.